Highland Telephone Cooperative

HTC started as a member owned cooperative at a small office in Sunbright.  It serviced 1,000 members and has grown to over 16,000 members today.  It is owned by those that it serves and operates for their benefit.

We employ 80 people, and almost all are local.  HTC is one of the larger employers in each of our counties and their payroll provides a lot of money being put back into the county.  We try to shop local and use local vendors whenever possible to support our local businesses.

One of the biggest advantages we have to offer customers is our personal, local, fast customer service.  If you call with a repair or problem, we almost always get to it the same day unless it is a major outage such as a cut fiber, downed pole, etc.  Our employees know our customers, and that makes it more personal for them.

The HTC system first served Scott and Morgan counties of Tennessee, but has expanded into Anderson and Campbell counties of Tennessee and McCreary County of Kentucky.

Broadband (internet)- Technology is changing how people connect in every sector (especially home, business, education, healthcare).  Everyone is becoming dependent on broadband services.  We have noticed and have been working hard to meet that need.  HTC offers various residential and business broadband packages allowing you to purchase the best option for your home or business.

HTC has completed the new fiber network -allowing every home, business, school, and industry to use optical fiber technology. This is allowing us, a small area in TN and KY, to outpace larger urban areas in internet speed.  It has allowed our schools to upgrade the way they offer education, our residential customers to stream multiples devices smoothly, and helped local businesses grow and expand.  We can now offer 1 gig to every home and business in our service area, which is something many of the larger companies in big cities can’t even do.

Phone- Turn your business phone into a powerful communications tool with a wide range of innovative services to help your business grow — whether you need three lines or 300. Features include caller id, call waiting, three-way calling, voice mail, and more!

Television- There are several options to choose from allowing customers a range of channels and features. You can even add on some of your favorites such as HBO and Showtime.

Bundle Services- For customers who would like all three- check out our bundle services. We offer several bundle packs ranging in features and price- but all providing phone, broadband and television service.